Latest News & Events
Private Label/White Label MVNO: a great opportunity to expand into a lucrative and growing market.
Citi-Wireless is our wholesale concern and as such works within the Dealer or B2B space. Recently, we have teamed up with a robust Billing Software concern, AT&T, T-Mobile, Verizon and Sprint to offer wireless dealers and small to mid-sized businesses the opportunity create their own branded (Private Label) or unbranded (White Label) MVNO or wireless dealer. The liecensed Business Solution (BSS) and Operational Solution (OSS) offers a Billing and Customer Care application containing the most comprehensive and flexible solution available today in the telecommunication industry, regardless of price. The modules include call rating, customer care, provisioning, accounts receivable and work order/trouble ticket processing. In addition, the application exports data to general ledgers and financial packages. With the breadth of options for wireless carrier integrations, our clients may choose the provider or providers that fits best and still reap all the benefits.
A revolution: Private Label/White Label Mobile broadband with Uncapped Data.
Citi-Wireless recognizes that as there is a great deal of competitive saturation in the mobile broadband marketplace. If companies can differentiate their service offerings on something other than price, they will have higher retention rates (lower churn), higher margins (higher ROI), and higher market penetration (higher market share). Well, guess what? Our mobile broadband solution has Uncapped Data usage! With a custom-built real time debit rating system helps our Wireless Dealers and Affiliates, White Label MVNOs and Private Label MVNOs clients limit their usage exposure as much as possible. Limiting exposure means capturing more profit margins.
Frequently Asked Questions
What's a Private Label or White Label MVNO (mobile virtual network operator)?
A mobile virtual network operator, or MVNO, is a wireless communications services provider that does not own the radio spectrum or wireless network infrastructure. Instead, MVNOs sign an agreement with a mobile network operator, or MNO, to obtain bulk access to its network's services at wholesale rates, then resell the services. MVNOs need to focus on marketing and sales while providing customer service and billing support systems. As such, a Private Label or White Label MVNO is a company who receives access to one or many wireless providers and buys minutes/spectrum at wholesale prices and then marks up those costs and creates rate plans to sell to direct its consumers, businesses or dealers. Our Private Label or White Label MVNOs are responsible for everything except managing the wireless network. Our Private Label or White Label MVNOs can provide their own Billing System BSS/OSS as well as payment processing, customer service, technical support, marketing and advertising, and do everything with their own Private Label or White Label brand or the Private Label or White Label MVNO can purchase or liecense the use of the Private Label or White Label MVNO Operational & Business Support Solutions (OSS/BSS) Billing System.
What are my Objectives for my Private Label or White Label MVNO implementation?
Message construction and validation
Pricing and positioning
Customer segmentation and targeting
Business opportunity analysis (sizing/prioritizing)
1-5 year planning
Market entry planning (dynamics/demand)
Competitor tracking (investment/activity)
Information systems support
Numerical and analytical tracking
What are Citi-Wireless's Objectives for your Private Label or White Label MVNO implementation?
How can my Private Label or White Label MVNO beat the competition?
The rapidly growing competitive Private Label or White Label MVNO Mobile Virtual Network Operators (MVNO) industry represents some unique OSS/BSS challenges. Private Label or White Label MVNOs must operate the most advanced, carrier grade, back and front office business processes supporting Quad-play services, for maximizing differentiation by delivering competitive value propositions to their end customers, while at the same time operate at a low Total Cost of Ownership (TCO).
Citi-Wireless offers a robust purhcased or licensed turnkey OSS/BSS for Private Label or White Label MVNOs. Citi-Wireless's 3G & LTE solutions integrated with a licensed dynamic Billing Solution Suite enables it all. From provisioning and network mediation through customer care and billing, Citi-Wireless overcomes all of the customer management challenges that can hold any wireless provider back from successfully delivering bundled 3G & LTE voice, data, content and VoIP services, all in convergent prepaid, postpaid and pay-as-you-go schemes.
Fierce competition can be a barrier forPrivate Label or White Label MVNOs. The robust Billing System helps wireless dealers and Private Label or White Label MVNOs outpace the competition by providing a cost-effective, scalable, integrated infrastructure that seamlessly grows as they do, in subscribers and in services.
How can I become a Private Label or White Label MVNO or Wireless Dealer?
Becoming a Private Label or White Label MVNO or Wireless Dealer can be very lucrative but the cost of entry can be a real obstacle. Citi-Wireless has implemented a full turnkey robust Billing System and system infrastructure and supplier ecosystem that enables any company in any industry to become a reseller of communications services. Citi-Wireless's turnkey back office infrastructure allows its clients to sell, provision, fulfill, and care for multiple prepaid telecom services, on all 4 major carrier networks, VOIP, internet, long distance, and mobile commerce.
What services are provided?
We recognize that as there is a great deal of saturation in the cellular marketplace and companies that can differentiate their service on something other than price will have higher retention rates, higher margins, and higher market penetration. Citi-Wireless can launch a Private Label MVNO, White Label MVNO or Wireless Dealer with 1 or 2 or ALL 4 US Carriers offering Private Label or White Label MVNOs Talk, SMS, MMS, Data, ILD Functionality, VOIP Services and Mobile eCommerce Enablement. All Private Label or White Label MVNOs and Wireless Dealers control the Retail Plans and create their own commission structure for their Master Agents, Wireless Dealers or Affiliates.
The Billing System's automated, integrated order and workflow management gets new accounts up and generating revenues fast -- without the delays, errors and expenses common in other applications. Credit approval and merchant bank interfaces can be built in, as well as the handset device order and fulfillment processes. The entire customer management process and its costs are streamlined.
The Billing System features CRM applications such as proactive Rate Plan Analysis tools, single bills for multiple services, bundled discounts, online account review and payment, and customer self-care to guard against customer loss. You will never miss out on a payment with the payment options available. Your business can grow even on the weekends or during off hours by allowing your customers to make payments via credit card or ACH over the IVR system or via their online account. The Billing System can also be integrated to many cash payment vendors for real time payment processing via Money Gram, Western Union, Green Dot, IPP, and more! With the powerful Correspondence automation tools in the Billing System, you can stay in touch with your subscribers and provide many different types of notices, such as payment reminders, welcome letters and disconnect notices, without paying your valuable human resources. The Correspondence options include SMS text messages, emails, printed letters, and even outbound IVR calls with recorded messages with personalized variables such as name, amount due, due date, and more! With the Billing System, subscribers that sign on with your Private Label or White Label MVNO -- stay on with your Private Label or White Label MVNO.
Additionally, with the Business Intelligence module, you get fresh insights delivered daily. Spot new trends and stay ahead of the curve and competition with the powerful, in-depth reporting system in the Billing System's reporting. With the ability to save and schedule reports for delivery via automated tasks, information arrives in your inbox on any time schedule you prefer, such as hourly, daily, bi-weekly, monthly, annually and more. The days of manually running reports are over.
What's the Hardware Architecture?
The Billing System's billing solution runs on hardware that utilizes industry standard, industrial grade network servers. This allows for any advances in hardware to be seamlessly integrated into new and existing systems (hot swappable power supplies and hard drives, RAID mirroring, dual CPU boards, etc.). The hosted network has an almost 99.99% uptime reliability record and is secured by multiple security layers including SAS 70 Type II certification, firewalls, advanced intrusion detection and remediation, a fully redundant, hardened data center facility with power diversity and quadruple backup including offsite storage.
* Please note that all IP allocations require justification per ARIN guidelines. Specific IP allocation sizes are not guaranteed, and may vary depending on how much space can be justified.
What's the Network Architecture?
The carrier network infrastructure consist of a set of networks (transmission network, switching network, access network, signaling network, mobile network, intelligent network, management network), each performing a particular function towards the provisioning of service to your MVNOs customers. With the evolution towards IP-based network, the circuit switched network is migrating towards a Next Generation Network (NGN) which emulates the behavior of circuit switching.
What are the cost?
Affordable from the start, Citi-Wireless saves Private Label or White Label MVNOs money. Low cost of entry, choice of licensed or managed Business/Operational Service Solution options, rapid system deployment, short learning curve to high self-sufficiency, minimal in-house management, and efficiencies such as virtual call centers -- that’s just part of how Citi-Wireless cuts operating costs and accelerates revenue generation for Private Label or White Label MVNOs.
You need to generate revenue now. With Citi-Wireless, Private Label, White Label MVNOs or Wireless Dealers can be nimble, be quick -- be profitable. Private Label, White Label MVNOs or Wireless Dealers can instantly structure rate plans and offer new services (no coding needed), and easily offer multiple real-time rating and billing options -- including post-pay as well as pre-pay and hybrids, sub account packages, event, Quality of Service (QoS), traditional services (Voice Calls, SMS, MMS, etc.), location-based, and even mobile eCommerce services -- to meet subscribers’ ever-changing needs.
Choose from several different programs to find the one that best suits your business needs to maximize the Total Cost of Ownership (TCO):
1.) The White Label Dealer Reseller Solution allows you to have us to provide all basic front and back office Business Support System/Opperations Support System services and a licensed carrier-grade Billing Solution Service all under a White Label Wireless Program. $500.00*
2.) The White Label MVNO Reseller Solution allows you to provide all the basic front office Business Support System/Opperations Support System services of your MVNO on your own. We will provide your MVNO basic back office Business Support System/Opperations Support System services and a licensed carrier-grade Billing Solution Services all under a White Label Wireless Program. $2,500.00*
3.) The White Label MVNO Solution allows you to have us to provide all basic front and back office Business Support System/Opperations Support System services for your MVNO and a licensed carrier-grade Billing Solution Service all under a White Label Wireless Program. $10,000.00*
4.) The White Label MVNO Consortium Solution allows you to find and pool the financial resources of a few to several business/investors along with yours to allow us to provide basic front and back office Business Operation Services of your Consortium MVNO and a licensed carrier-grade Billing Solution Services all at a fraction of the cost and under a White Label Wireless Program. Each Consortium member will have their own White Label MVNO portal with the White Label Wireless Program. $10,000.00*
5.) The White Label Branded MVNO Service Operator Solution allows you to provide all the basic front office Business Support System/Opperations Support System services of your MVNO while we provide the basic back office Business Support System/Opperations Support System services and a licensed carrier-grade Billing Solution Services all under your Brand or Brand Name with the White Label Wireless Service Operator Program. $25,000.00*
6.) The Full Private Label MVNO Solution allows you to have us to provide all basic front and back office Business Support System/Opperations Support System services of your MVNO and a licensed carrier-grade Billing Solution Service all under your Brand or Brand Name with the Full Private Label MVNO Service Operator Program. $100,000.00*
* Set-up fees maybe required, monthly minimum activations required, monthly server fee required, monthly customer service/technical support fees may or may not be required, and a monthly royalty fee may or may not be required. MVNOs set their own rate plans according to their business needs and market demands.
What are the anciliary cost?
A wallet account is required on ALL accounts unless you place a Debit/Credit Card on file with our credit department. Wallet accounts have immediate access to funds. Debit/Credit Card users have access to funds within 1-2 business days. You will need to prepay into a wallet account with us in order to process replenishments and payments. The minimum amount accepted is 1.5 times your average monthly replenishment/usage. This balance is your money from which you can replenish your customer accounts. Please select the amount that you feel will best serve your needs. A wallet account is required on ALL accounts unless you place a Debit/Credit Card on file with our credit department. Wallet accounts have immediate access to funds. Debit/Credit Card users have access to funds within 1-2 business days. All accounts with 20,000 or more active clients will require a Bank Letter of Credit to be kept on file at all times.
There is a 20% earnest deposit* due at MVNO or Wireless Dealer Application acceptance. There is a 50% periodic payment* due at MVNO or Wireless Dealer contract acceptance. Finally, there is 30% periodic payment* due within 10 days of MVNO or Wireless Dealer solution delivery.
There is a recurring monthly Back Office Fee of $500.00* per month for the White Label Dealer Affiliate Solution or the White Label MVNO Affiliate Solution, $1,000.00* per month for the White Label MVNO Solution or Private Label Branded MVNO Solution, $1,500.00* per month for the White Label MVNO Consortium Solution, or $3,000.00* per month for the Full Private Label Branded MVNO Solution.
*Earnest deposits and periodic payments are applied to the total Implementation Fee due under your specific Private Label or White Label MVNO or Wireless Dealer contract.
What other services can we provide?
Procurement of handsets at wholesale prices with new low end handsets from $14.00* to $18.00* each and high end handsets/smartphone starting at $35.00* each.
SIM card marketing to include logo screen printing and SIM card POS jackets for retail placement from $.35* to $.50* per SIM card.
Cell Phone boxes (generic or custom printed) to include insert for proper retail display from $2.00* to $5.00* per box.
Marketing or collateral material such as flyers, door knockers, shelf talkers, posters, brochures and rate cards can be procured at $35.00 to $40.00 per hour per project or a flat fee for all projects.
150,000+ Email blast from a few pennies per targeted email contacts and/or consumer/business trade show advertising from $4,000.00 to $5,000.00 per ad placement.
Is there financing available?
Yes. We can help you in your financing needs with our financial partner, 4M Financial, for business loans of up to $50,000 USD. All that is required is 6 months of business financials. Drop us a note for more information or an application.
How do I get started?
When you plan to introduce a new Private Label or White Label MVNO our unique deployment methodology will get you live in as little as 3-7 days or less than 6-8 weeks and thereafter enable you to launch overnight new creative customer centric services/bundles in a do-it-yourself fashion. Either Build your own Private Label MVNO, White Label MVNO or Wireless Dealer today or start selling your customers a branded/unbranded Private Label MVNO or White Label MVNO solution today via our exclusive Wireless Dealer opportunites TODAY!
For more information on the application process, please visit us at: Private Label or White Label MVNO UNLIMITED Cellular & Broadband or contact us directly. A NDA will be required.
11414 W Park Place
Milwaukee, WI 53224
A multinational wholesaler of cellular technology & cellular entertainment products as well as cellular-related services.
Tel: +1 414-455-1474